Texas NIC is an Austin-based company proud to serve the State of Texas through a DIR Cooperative Contract for Comprehensive Web Development and Managed Services.

SERVICES

The services under this DIR Cooperative Contract include:

Web Design and Development

Web Design and Development

Texas NIC is well known for designing award-winning government websites that offer simple, straightforward experiences for constituents. Our websites feature mobile-friendly responsive design, plain language content, and compliance with accessibility requirements.

Accessibility

Accessibility

Texas NIC takes an accessibility-first approach by ensuring that accessibility is a primary consideration at the onset of each project. Our websites are designed to be usable and functional for all users.

Business Analysis

Business Analysis

Texas NIC offers variety of business analysis services such as full-service web analytics, end-user surveys, business process reengineering, and customer feedback mechanisms.

Domain Name System (DNS) Management

Domain Name System (DNS) Management

Texas NIC can support DIR Customers with necessary DNS changes within a fully managed environment. We have experience with DIR-contracted public cloud DNS solutions such as Amazon Web Services Route 53 and Microsoft Azure DNS.

Marketing

Marketing

Texas NIC is highly skilled at crafting and implementing marketing plans to drive awareness and adoption of websites and online services. These plans are data-driven and results-oriented to ensure we’re delivering value and creating efficiencies.

Turnkey Solutions

Turnkey Solutions

We are experts at collaborating with DIR Customers to plan, deliver, and support solutions that will solve digital government needs via turnkey solutions. Texas NIC is very familiar with the processes, technologies, and systems-thinking approaches that are necessary to understand, define, architect, develop, implement, and support digital transformation efforts.

Web Content Management

Web Content Management

Texas NIC has extensive experience using various web content management systems (CMS) to develop, maintain, and enhance websites.

Web Training, Maintenance, and Support

Web Training, Maintenance, and Support

Texas NIC can provide website and online application training and knowledge transfer, and maintenance and support activities for DIR Customers.

Website Hosting and Cloud Hosting

Website Hosting and Cloud Hosting

Texas NIC is available to host DIR Customer websites at DCS and other DIR-authorized public cloud services such as Amazon Web Services (AWS) and Microsoft Azure.

CONTACT US

We want to understand your goals. Contact us to get more information, review your requirements, or request a quote. Please reference DIR-TSO-4340 when you reach out.

Texas NIC

TexasBD@egov.com
512.651.9300
1122 S. Capital of Texas Highway, Suite 304, West Lake Hills, TX 78746

PLEASE NOTE

We want to make sure you receive a quote in a timely manner. So, help us out by following these steps:

1. Email your requirements to TexasBD@egov.com.
2. In your requirements, please include details about the desired solution,existing system information, pertinent timelines/deadlines, point of contact, and any other required materials, preferences, or helpful information.
3. If we need clarification on the request, we’ll follow up as soon as possible.
4. We’ll provide a solution proposal and quote based on our contract pricelist.
5. We’ll work with you to develop a SOW that covers solution details, staffing plan, schedule, and warranty information.

WARRANTY AND RETURN POLICIES

Texas NIC typically delivers services using Agile delivery methods. As such, we build “warranty activities” into future sprint planning to make sure that each sprint and release is working as planned. Following the completion of a project, Texas NIC typically warrants a solution for 90 days. However, we are open to alternative warranties and can document those in our shared Statement of Work.

We will fully correct the reported problem and follow normal test and regression procedures to ensure no new errors are introduced. We will repair code developed by us provided that:

a. the problem or other nonconformity, inadequacy, defect, bug, or deficiency related to any Texas NIC-developed application(s) or enhancement(s) is discovered within the application warranty period; and
b. a root cause analysis indicates that the problem or other nonconformity, inadequacy, defect, bug, or deficiency was caused by code, configuration, or design created or introduced by Texas NIC.


DIR

DIR Contract Number: DIR-TSO-4340
Vendor ID: 12648014434003